Now they can get it – when and where
they need it!
Helpful is the first help on-demand solution designed for businesses who need
to provide in-person help to their customers.
100+ happy customers
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Help, in the palm of their hand
Helpful uses mobile devices and our powerful cloud platform to connect your customers directly to your associates, bringing the help to them, wherever they are. No downloads required.
Empower your customers with on-demand help
Why risk customer satisfaction? With Helpful, you can ensure every interaction with your business is a personally, pleasing and memorable one.
Eliminate customer frustration
No more searching or waiting for help
Retain more customers
Happy customers are return customers
Grow revenue
Reduced purchase abandonment by ensuring questions are answered when they happen
Reduce costs
Employees who are more efficient means less are needed
Increase positive
online reviews
Bad reviews can devastate businesses
Get more referrals
Happy customers share their experience with friends and family
67% customers
Struggle to find in-person help
32% lost sales
Due to communication gaps
45% staff time
Wasted on inefficient processes
80% customers
Say that poor customer service is the reason they would leave a negative review for a business
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Understand your customer better than ever before
Our patent pending technology provides industry first, advanced data insights into customer behavior, purchasing patterns and associate performance all while ensuring your customers get the in-person customer service they need, want and deserve.
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Unique Technology
Proven ROI
Analytics Platform
Seamless Integration
Helpful is ideal
for many types of businesses
Sports stadiums
Food and beverage sales
Big retail
Pharmacy, clothing, grocery, sporting goods
Safety
College campuses
Restaurants and Bars
Auto dealerships
500K+
Retail Locations
42,400
Entertainment Venues
850K+
Bars and Restaurants
Helpful Highlights
from Our Users
I was looking for a phone charger and couldn’t find anyone to ask. I scanned the Helpful QR code, and within seconds someone came over to help. It was super fast and felt really personal!
Jessica R.
We needed an extra chair and usually that’s a hassle. With Helpful, I just tapped a button and a server showed up almost immediately. It made the whole experience smoother — no waving or waiting!
Peter D.
I was in the fitting room and needed a different size. Normally I’d have to get dressed again and go find someone, but Helpful let me request help right from inside. Huge time saver!
Sarah E.
Helpful –
Help is on the way!
Take your in-person customer service to the next level by putting the power of help in your customer hands. Let’s chat about how Helpful can boost your business!
You’re All Set!
Your message has been successfully sent.
We will get back to you shortly to explore how Helpful can support your business.
In the meantime, feel free to follow us on social or keep exploring the site.
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